Last night, I got a letter in the mail from the hospital where I had my D&C. I thought it would be a survey about my experience or something. I like surveys! Every single person I dealt with at the hospital was wonderful and they treated me like family. I paid attention to this because my mom is a nurse and she is in charge of customer service (if you can really call it that – maybe it is bedside manner?) at a few hospitals. I was impressed and I wanted to be able to tell someone so they would know. I did talk to a nurse about that already, so I was a little surprised to get a survey in the mail.
Right, but that’s not what I got. I got a congratulatory letter telling me I was now registered to deliver! They had my insurance info all set! I just needed to send them $250 and I would be ready!
I also got another bill for the D&C, but I’m used to those and it didn’t bother me (as much).
I considered just putting the letter in the shredder, but I know I’d just get another one in a few weeks. I’m not ready to incur late fees on a bill for a delivery that I won’t have. So I called the lady and (thankfully) only had to leave a message. I barely got through the end of the account number before my voice started straining. I got a good cry out of this one.
How much longer am I going to get mail about this?
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14 comments:
OMG that is horrible. Talk about rubbing salt in a wound! I hope that does not happen again!
Thanks for stopping by my blog and leaving such nice comments!
ICLW
Ugh! This is the worst!
I got similar letters, including a "congratulations on being halfway through your pregnancy" stuff from my insurance company. To top it off, I must have gotten on mailing lists because I'm STILL getting diaper and bottle samples in the mail.
It shakes you hard the first couple of times. You would think that if your insurance company gets billed and can bill you for a D&C, they'd have enough sense to update your pregnancy account. It's a very stupid system.
You should have your DH just give them a call.
Hugs!!
Alyssa
Oh, I am so sorry to hear that you had to deal with this after everything. I can only imagine how hard this has been. I'm also hoping that your message was enough and that no further contact about the bill will be made. You don't need anything else to remind you of your loss--I'm sure you have plenty of reminders. I'm wishing the best for you as you heal and move forward.
In the mean time, thank you for stopping by my blog. Take care!
OMFG! Oh, how I wish at times like this one of us could stand in there for you, and go make the irate phone call, chew some ass out, etc.!
Can your mom figure out who the hospital's ombudsman or director of patient care is, and step in for you?
After our twins were born and died, I didnt respond to notices I got (although there was no money involved) and we got around 3-4 mailings. After our son, I knew better, and I called them after the first and told them the situation. It saved me a lot of grief.
Ughhh. That breaks my heart. What a slap in the face. You should call their customer service and complain that when someone has a D&C they should send a message to the Delivery folks. WTF. Sorry you had to go through that. And sorry for your losses.
Ugh... I'm sorry that happened! Something similar happened to me with my first pregnancy. I got calls from the Welcome Wagon congratulating me on the birth of my baby... and I got a call from the health unit giving me crap for missing my prenatal classes.
that's awful! maybe you should call their customer service up and complain, just so that they have some sort of procedure in place to check if the pregnancy is still viable before sending out those letters. Maybe your complaint can help avoid the heartache for another angel mommy.
That was horrible...big hug your way. Thnak you for stopping by my blog today, really appreaciated your virtual hug and putting it in the pocket with the other!
Love, Fran
*ICLW*
this is awful! it's so insensitive!!! These stupid electronic systems that have their information separate and the people, who should be paying attention and checking info, just don't. I'm very sorry you had to go through that on top of your loss.
hugs
iclw
Oh, ugh, that is awful. I am so sorry...
hi, I am visiting from ICLW...No. 50 to say hello and to check out your blog.
That is awful ... I got similar letters and had to make calls after my baby was still born.
I am so sorry for the loss of your precious baby.
(hugs)
My Little Drummer Boys
Thanks for stopping by my blog!
I'm soooo sorry you had to go through that. How horrible sweetie! I can't imagine. You're in my thoughts. ((HUGS))
Big hugs to you, that must have been awful!
ICLW
www.brandysheaif.blogspot.com
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